All your questions about 123bd answered here

Yes, 123bd supports withdrawals 24 hours a day, 7 days a week. Whether it's late at night or a Friday or Saturday, you can submit your request at any time. With mobile wallets like bKash, Nagad, Rocket, or Upay, the process is usually automated, so you don't have to rely on bank business hours.

Withdrawals via mobile wallets (bKash, Nagad, Rocket, Upay) and bank transfer are usually completed within 10 to 45 minutes. The minimum withdrawal amount is ৳500. If your account verification is complete and all details are correct, the funds arrive within that timeframe.

No, withdrawals can only be made to a mobile wallet or bank account registered in your own name. This is a mandatory security requirement. The name on your 123bd account must match the name on your wallet or bank account. Withdrawal requests to accounts with a different name will not be processed.

To withdraw winnings from a bonus, you must first meet the wagering requirement. For the 123bd welcome bonus, the wagering requirement is 20x — on the bonus amount only. For example: if you receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets before you can withdraw winnings from that bonus. Once the requirement is met, your full balance becomes withdrawable.

A Pending status means the request is under review by our team. It is usually completed within 10–45 minutes. If more time has passed, contact us via live chat or email us at [email protected]. Sending your request number or the time of submission will help us resolve it faster.

If you want to take a break, contact us via live chat or at [email protected] to request a cooling-off period (temporary break) or self-exclusion (long-term closure). Our support team will apply the appropriate restriction to your account based on the duration you prefer. Responsible gaming is our highest priority.

Yes, you can set a limit on your own deposits. Just let us know your preferred daily, weekly, or monthly limit via live chat or email ([email protected]) and we will apply it to your account. We always encourage the use of these self-control tools.

If you feel that gaming is getting out of your control, contact the 123bd support team immediately — via live chat (24/7) or at [email protected]. We will help you with self-exclusion or setting limits. For more detailed guidance, please read our responsible gaming page.

123bd is for users aged 21 and above only. Age is confirmed during registration and identity documents may be checked during verification. Minors are not permitted to use this site — there are no exceptions.

A verification request is usually sent before your first withdrawal or after a certain transaction volume. Documents may also be requested at any time if unusual activity is detected on the account or for security reasons. Completing the process makes future transactions smoother.

If verification is rejected, an email explaining the reason is usually sent. If the image is blurry or details don't match, submit new, clear photos. If you are unsure of the reason, contact us via live chat or at [email protected] — our team will guide you through the entire process.

All documents you send are securely stored using SSL encryption. They are used solely for identity verification and are not shared with third parties. To learn more about our privacy practices, visit the privacy policy page.

Yes, this is mandatory. The name you registered with on your 123bd account must match the name on your bKash, Nagad, Rocket, Upay, or bank account. If the names do not match, your withdrawal will be blocked and deposits may also be difficult to verify.

Identity verification protects your account from unauthorized access and fraud. It ensures that only you are in control of your balance. It is also required to confirm that users are of legal age and to prevent improper financial activity.

Yes, accumulator bets (combining multiple selections) are available at 123bd. The odds of each selection are multiplied together, so potential winnings are much higher — but every selection must be correct. The more selections you add, the higher the risk. Start with fewer selections and get a good understanding of the market first.

Match Winner (which team wins), Toss Winner, Total Runs (over/under), Top Run Scorer, and runs per over are the most popular markets. Live betting in the T20 format is especially popular because the situation changes quickly with every over.

If a match has no official result or is declared "No Result", all bets on that match are voided and the stake is refunded. If such a match is part of an accumulator, that selection is removed and the odds are recalculated based on the remaining selections.

Yes, the same types of markets are available for both BPL and ICC international tournaments. However, larger international matches (such as the T20 World Cup or IPL) generally offer more markets and greater depth. For BPL, you can put your local knowledge of Bangladesh teams to good use.

Decimal odds are a multiplier of your total return. For example: if the odds are 2.50 and you bet ৳100, you will receive ৳250 if you win (including your stake). The higher the odds, the higher the potential winnings — but the event is considered less likely to occur.

123bd does not charge any deposit fees. However, your mobile wallet (bKash, Nagad, Rocket, Upay) or bank may deduct their own transaction charges — this depends entirely on that service's own policy. The minimum deposit amount is ৳300 across all methods.

Sometimes a deposit may take a little time due to network delays. Wait a few minutes and keep the payment reference number or screenshot saved. If the deposit has not appeared after 15–20 minutes, contact us via live chat or at [email protected] with that information.

Log in to your account and go to the Deposit section. Select bKash, enter the deposit amount (minimum ৳300), and follow the instructions provided. Send money from your bKash app to the designated number and confirm the transaction ID. The deposit is usually added to your balance within a few minutes.

Yes, depositing via Nagad is completely easy and secure. Just like bKash — log in to your account, go to the Deposit section, select Nagad, send to the indicated number, and provide the transaction ID. You can deposit ৳300 or any amount above that.